New publication in Studies in Health Technology and Informatics

2020-12-29

Maria Hägglund  is the first author of the article “Mobile Access and Adoption of the Swedish National Patient Portal”, which has been published in Studies in Health Technology and Informatics.

Patient portals are used as a means to facilitate communication, performing administrative tasks, or accessing one’s health record. In a retrospective analysis of real-world data from the Swedish National Patient Portal 1177.se, we describe the rate of adoption over time, as well as how patterns of device usage have changed over time. In Jan 2013, 53% of all visits were made from a computer, and 38% from a mobile phone. By June 2020, 77% of all visits were made from a mobile phone and only 20% from a computer. These results underline the importance of designing responsive patient portals that allow patients to use any device without losing functionality or usability.

Hägglund, M., Blease, C., Scandurra, I. (2020). Mobile Access and Adoption of the Swedish National Patient PortalStudies in Health Technology and Informatics, 275: 82-86